What are our IT support services?
IT Hardware, Software & Network Support
Our team of experienced, fully-qualified IT professionals takes the stress out of IT by offering reliable and fast solutions for your entire business, all the way from hardware support to cybersecurity to digital services. We can supply on-demand support for particular elements of your IT setup, or for organisations who prefer a partner in technology, we offer industry-leading Managed IT Services which ensure your entire IT infrastructure works together seamlessly.
Remote & Onsite IT Support in Edinburgh & Lothian
With a managed IT support contract, we assure you of fast response times and rapid support, which can be delivered via both remote and onsite support. Our support engineers are on hand to assist, whether by phone, video call or email or by site visit to your premises anywhere in Edinburgh or Lothian, or indeed further afield.
A Single Point of Contact
Our main objective is to reduce significantly your IT issues. We assign your business a dedicated contact who will work in full collaboration with you to analyse and identify issues and develop a strategic plan to address them, thereby reducing downtime and improving productivity and performance.
However, your aspiration for technology should go beyond the basic requirement that it works with minimum downtime. Technology has the potential to have a significant positive impact on your business performance. As technology becomes more pervasive and complex, those businesses that look at technology simply as a utility will get left behind. Therefore part of our remit its to help clients get the maximum benefit from their technology in order to support business goals.
At Cloudstream Technology, we take responsibility for all your technology; we are the single point of contact for all your IT issues. Talk to us today to start streamlining your IT services.
Your partner in technology
Our Background
Cloudstream Technology was originally established in in 1999. Our objective was to build a group that combined all the services that satisfy the IT and digital needs of business.
Since then, highly-respected IT support companies from the Lothians, including Inspired by Technology and EBS, have joined our group, bringing additional expertise to our highly-skilled team. This selective expansion has made us uniquely capable of becoming your sole partner in technology.
Our signature approach, where we can act as a single point of contact for all of your IT & network support and digital services, is what distinguishes Cloudstream Technology today from other IT support companies.
Our unique team works with the Cloudstream Group’s aims in mind to ensure a holistic and reliable service. With our head office located at Kelty, just across the Forth from Edinburgh, we are a supplier you can trust to become part of your team.
Business & technology in Edinburgh & Lothian
Edinburgh: Scotland’s Capital
The historic city of Edinburgh is not just the capital of Scotland but it’s also the country’s financial centre, with major banks and financial institutions based in the city creating ever-increasing demand for more sophisticated IT services.
Edinburgh hosts some of Scotland’s most popular tourist attractions and with them vast numbers of tourists who boost the hotel, to which we are established suppliers of specialist software, and hospitality sectors, particularly during the Festival season.
The wider Lothian region, since the decline of mining and heavy industry, has developed a diverse economy encompassing engineering & construction, agriculture, tourism, food & drink, distribution, aerospace, retail, renewables, science and software development.
Client feedback
Cloudstream have been great and I wouldn’t look elsewhere. Their advice has always been good and when you want something, it always gets done. They don’t oversell and just do what they say on the tin. The Cloudstream engineers are always well prepared, having planned thoroughly what they will do when they get to the site prior to their visit, based on their experience of the infrastructure and systems.
We regard the people in Cloudstream as true work colleagues as they interact with us on a daily basis to help deliver a first class Managed Voice, Data, Internet and IT service. We look to Cloudstream whenever we have additional IT requirements at our Business Centres. The support from Cloudstream has consistently delivered. First Class support is key to our business to which Cloudstream has always been there to provide guidance or hands on problem solving, they have worked with our customers and allow us to provide a stable and reliable platform
We have been with Cloudstream Technology for over 2 years now and have dealt with various members of the team in all areas of the company. I have to say that there is not a single thing I can fault them on. From any adaptions we’ve required on the website, to any queries we’ve had regarding different areas of the web. Every time, each member of the team has dealt with us in a friendly and efficient manner, answering all our questions and resolving any issue we’ve had using their extensive knowledge. They are the best website company we’ve used and we will continue to use them for the foreseeable.
Cloudstream are responsive and easy to deal with. For us they take the strain out of IT and communications and have become a highly valued supplier. I would have no hesitation in recommending Cloudstream as a business partner.
Technology Partners
Get in touch about IT Support
Contact Us
We would love to hear from you if you are in need of industry-leading Managed Services and IT & network support services. We offer support for all your IT needs, under one roof, taking the stress out of technology.
Home Farm, Kelty, Fife, Scotland KY4 0JR
0800 0886 555
Monday to Friday – 9:00am to 5:00pm
